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We provide water and wastewater services to a population of 135,000 in 54 towns who are connected to 37 water supply systems and 26 wastewater management facilities.
Times are tough right now, and every household is affected. So If you need extra time or support to pay your next bill, our local team is ready to help.
Water is a precious resource and we rely on it every day. So, we need to use it wisely. There's plenty of things you can do around your home or garden to make every drop count.
We're asking our customers and communities to share their thoughts as part of our upcoming pricing submission.
It's everyone's responsibility to use water wisely - how can you make every drop of water count?
GVW's commitment to the health and safety of our people, customers and community
Goulburn Valley Water is committed to providing value for money to customers and to contribute to our region. Learn more about how we're ensuring that our service delivery reflects customer expectations and preferences as part of our Price Plan 2018-23 and beyond. Click here to learn more.
With continuing warm conditions and low rainfall in the region, we’re asking you to be water wise to help ensure the sustainability of water supply - it's everyone's responsibility to be waterwise. How you can be waterwise at home
Permanent Water Saving Rules are designed to help reduce unnecessary water use and encourage efficiency. Following these rules can help alleviate the stress household water usage puts on Victoria's water resources. What you can do under PWSRs
Outdoor water use accounts for about 20-50% of an Australian home's usage and is where huge amounts can be wasted. There are simple and easy things you can do in your garden to ensure you're using water efficiently. Optimising water in your garden
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The first stage of a major water main replacement project along Hawdon St is now complete.
The Australian Water Association have announced the finalists for the VIC Water Awards, and GVW is a finalist in the Organisational Excellence category.
Goulburn Valley residents are encouraged to learn about the world of water this month, with two of Goulburn Valley Water’s sites open to the public for the first time since the pandemic.