Exemptions and Water Use Plans
In special circumstances, you can apply for an exemption from the permanent water saving rules or apply for a Water Use Plan during staged water restrictions.
To apply for an exemption and / or Water Use Plan, please submit an online application form relevant to your circumstance, or contact us for more information.
Enforcement and penalties
Permanent Water Saving Rules are enforced under the Water Act.
If you see someone breaching the rules, please contact us with the details of the offence and one of our officers will investigate. Official warnings and on-the-spot fines can be issued for offences, while serious breaches may result in prosecution.
For more details, download our PWSR Brochure.