Circumstances often change, you may have recently sold your property or business, moved house, changed your name or your phone number.
If for example, you sell your property, solicitors may notify us on your behalf at settlement however it is your responsibility to ensure that we have your correct mailing address.
Residential and business or commercial tenants also need to ensure details are up to date, in particular, if they are a new or vacating tenant. Click here for more information about tenants.
Please complete the online form if you need to update your details with us.
Request to receive your water account via email (eBilling)
Complete this online form to request to receive your GVW water account straight to your inbox.
After your email address is validated, you’ll begin receiving bills by email rather than through Australia Post.
You can update your details or cancel eBilling online at any time, or contact us on 1300 360 007.