Planned works and coronavirus (COVID-19)

Our staff are working to continue to provide essential water and wastewater services and our critical maintenance and repair programs are still underway. This ensures our services can continue to run smoothly and reduces the chances or bursts or leaks.

We’re taking a number of precautions – including social distancing and additional safety measures – to ensure the safety of our staff, their families and our customers while we work.

Generally works will be carried out on the street, not on your property but if you have any concerns, please contact us on 1800 454 500 at any time. We ask that you don’t approach our staff or contractors while they’re working, as they’re following social distancing guidelines to help keep everyone safe.

We try to keep any interruption to the water supply as short as possible, however we encourage you to make sure you have enough water stored to wash your hands frequently and for 20 seconds, or ensure you have sanitiser available.

Read more on our dedicated coronavirus (COVID-19) information page here.

Current service interruptions

Date Location Interruption Estimated Timeframe
25 September Kilmore

INTERRUPTION TO WATER SUPPLY: FRANCIS COURT & RUBY CLOSE KILMORE will experience water supply interruptions due to planned maintenance works on FRIDAY 25 SEPTEMBER between 9am to 11am. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500

9.00am - 11.00am
24 September Seymour

INTERRUPTION TO WATER SUPPLY: WATSON STREET, DOWLING AVENUE, GOULBURN STREET & RAILWAY STREET SEYMOUR will experience water supply interruptions due to planned maintenance works on THURSDAY 24 SEPTEMBER between 9am to 11am. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500

9.00am - 11.00am
24 September Shepparton INTERRUPTION TO WATER SUPPLY: WYNDHAM ST, SHEPPARTON will experience water supply interruptions due to planned maintenance works on THURSDAY 24 SEPTEMBER between 2pm to 3pm. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500
2pm - 3pm
24 September Euroa

Update: these works have been postponed, water will remain on this Thursday. The works have been tentatively rescheduled for Wednesday 30th September. A new notification will be sent to customers when the updated shutdown time is confirmed - case#59850.


INTERRUPTION TO WATER SUPPLY: BOUNDARY ROAD (SOUTH) EUROA will experience water supply interruptions due to planned maintenance works on THURSDAY 24 SEPTEMBER between 9am to 11am. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500

Postponed
17 September Murchison INTERRUPTION TO WATER SUPPLY: METEORITE ST, MURCHISON will experience water supply interruptions due to planned maintenance works on THURSDAY 17 SEPTEMBER between 9am to 11am. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500
Complete
16 September Avenel

INTERRUPTION TO WATER SUPPLY: AVENEL-LONGWOOD ROAD AVENEL will experience water supply interruptions due to planned maintenance works on WEDNESDAY 16 SEPTEMBER between 9am to 11am. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500


Complete
16 September Shepparton INTERRUPTION TO WATER SUPPLY: MARSANNE CRT, GRENACHE DVE & CLARET CRT, SHEPPARTON will experience water supply interruptions due to planned maintenance works on WEDNESDAY 16 SEPTEMBER between 9am to 11am. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500
Complete
15 September Violet Town 2.10pm Update:  Water has been restored. Short term pressure fluctuations may be experienced. We apologise for any inconvenience and thank you for your patience.

WATER MAIN BURST:
BAIRD & HURT STREET VIOLET TOWN - Customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise for the inconvenience. Please continue to check here for updates.

When water supply is restored, please run a tap at the rear of your property for 15 minutes or until the water runs clear.
For further advice or information please contact 1800 454 500
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