Planned works and coronavirus (COVID-19)

Our staff are working to continue to provide essential water and wastewater services and our critical maintenance and repair programs are still underway. This ensures our services can continue to run smoothly and reduces the chances or bursts or leaks.

We’re taking a number of precautions – including social distancing and additional safety measures – to ensure the safety of our staff, their families and our customers while we work.

Generally works will be carried out on the street, not on your property but if you have any concerns, please contact us on 1800 454 500 at any time. We ask that you don’t approach our staff or contractors while they’re working, as they’re following social distancing guidelines to help keep everyone safe.

We try to keep any interruption to the water supply as short as possible, however we encourage you to make sure you have enough water stored to wash your hands frequently and for 20 seconds, or ensure you have sanitiser available.

Read more on our dedicated coronavirus (COVID-19) information page here.

Current service interruptions

Date Location Interruption Estimated Timeframe
8th April Yea INTERRUPTION TO WATER SUPPLY: Melbourne Rd, YEA will experience water supply interruptions due to planned maintenance works on WEDNESDAY 8th APRIL between 9am and 11am. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500
9am - 11am
8 April SHEPPARTON WYNDHAM ST, SHEPPARTON. Water main replacement works will be occurring on WEDNESDAY 8 APRIL from 9am to 12pm. You’ll automatically be connected to an alternate temporary supply so your water will remain on during this time. There may be an increase in truck activity in your area. We apologise for the inconvenience at this time.  For further advice or information contact 1800 454 500.
9am - 12pm
7 April Coster Street Alexandra (Between Nihil & Cooper St)

Update 3.20pm: Repairs to the water main in STREET have been completed. Thank you for your understanding.
  

1PM - WATER MAIN BURST: COSTER STREET
  customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.

When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.


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5 April SHEPPARTON INTERRUPTION TO WATER SUPPLY: Fryers St, SHEPPARTON will experience water supply interruptions due to planned maintenance works on SUNDAY 5th  APRIL between 9am and 2pm. Customers impacted by these works have been notified.

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500
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12 March Shepparton UPDATE for all FLORENCE ST SHEPPARTON STANDPIPE USERS - repairs to the card bowser have been completed and the bowser in now back in operation.

The overhead standpipe on Florence street remains closed indefinitely due to significant structural damage.

You can find information on alternative standpipe locations at https://www.gvwater.vic.gov.au/business/standpipes

For more information please call 1800454500
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