Service Interruptions

INTERRUPTION TO WATER SUPPLY: NORTH MOUNTAIN ROAD, HEATHCOTE JUNCTION will experience water supply interruptions due to planned maintenance works on THURSDAY 27 JUNE between 10am and 12pm. Customers impacted by these works have been notified.

To minimize the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property until the water runs clear. For further advice or information contact 1800 454 500.

Residents are advised that Goulburn Valley Water will be conducting smoke testing to identify possible defects in the sewer network within the Pitt Street Violet Town area (includes Shiffner & Hurt Streets).  As a result, there will be smoke in the area on Thursday 20^th of June 2019 between 8.00am – 4.00pm.

During the smoke testing, segments of the sewer will be sealed off and smoke will be forced into the sewer mains.  The substance used to generate the smoke is called Shell Ondina Oil 15 (information sheet provided to affected customers), which is NON-TOXIC, HARMLESS, VIRTUALLY ODOURLESS, AND DOES NOT CREATE A FIRE HAZARD.  The CFA and VICPOL have been notified of these works.

INTERRUPTION TO WATER SUPPLY: 199-207 ALLAN STREET, KYABRAM will experience water supply interruptions due to planned maintenance works on WEDNESDAY 19 JUNE between 9:30pm and 11:30pm. Customers impacted by these works will be notified.

To minimize the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property until the water runs clear. For further advice or information contact 1800 454 500.

12.20pm: WATER MAIN BURST – MARTINDALE CRES SEYMOUR - Customers may experience low water pressure or water loss due to a water main burst. Staff are working to rectify the problem. We apologise for the inconvenience. Please continue to check here for updates, or call 1800 454 500 for more information.

Update 11.15am - water will remain off for a further 30 mins while the required maintenance is completed.  We apologise for the inconvenience.

INTERRUPTION TO WATER SUPPLY: BRYCE & POLLARD ST SEYMOUR will experience water supply interruptions due to planned maintenance works on TUESDAY 18 JUNE between 9am and 11am. Customers impacted by these works have been notified.

To minimize the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

When water supply is restored, please run a tap at the rear of your property until the water runs clear. For further advice or information contact 1800 454 500.

7.00am UPDATE: Repairs to the water main in HAYES ST are ongoing but water has been restored at this stage. We thank customers for their patience and understanding. If you are experiencing pressure fluctuations or dirty water please run an outside tap for 15 minutes until water returns to normal.

5.30am: UPDATE: Water supply is being restored to all of Hayes St. Customers may experience dirty or coloured water. If so, flush taps for 15 minutes to clear the water before cooking or washing. Water remains safe to use for all purposes, including drinking. We apologise for the inconvenience. GVW staff were unable to complete repairs overnight due to complications. As a result there are changes to traffic conditions at the Hayes St / St Georges Rd intersection. Further works and supply interruptions will be required in the coming days.

9.15pm UPDATE: All of Hayes St customers are now affected.The entire street is isolated to reduce pressure in the blown feeder main at St Georges Rd roundabout to make repairs possible. It is anticipated that the repairs will take several hours. Check here for further updates or call 1800 454 500. No SMS updates will be sent b/n 10PM & 7AM.

6.45pm UPDATE: GVW staff have isolated a section of main affecting customers on Hayes St b/n Weddell St & St Georges Rd. At this stage the exact location of the burst under the roundabout is proving difficult to access. Customers who are currently affected should not expect to have supply restored for some time. SMS messages have been sent to those that are registered with GVW.

1.50pm: WATER MAIN BURST – ST GEORGES ROAD & HAYES STREET, SHEPPARTON. Customers may experience low water pressure or water loss due to a water main burst. Staff are working to rectify the problem. We apologise for the inconvenience. Please continue to check here for updates, or call 1800 454 500 for more information.

3.50pm UPDATE - Repairs to the water main in NORTHERN HIGHWAY & WILLOWMAVIN ROAD KILMORE have been completed. Thank you for your understanding. If you are experiencing pressure fluctuations or dirty water, please run an outside taps for 15 minutes until water returns to normal. Thank you for your patience.

Update 3.20pm - water is off for repairs, estimated timeframe is 1 hour

12.05pm: WATER MAIN BURST – NORTHERN HIGHWAY & WILLOWMAVIN ROAD KILMORE. Customers may experience low water pressure or water loss due to a water main burst. Staff are working to rectify the problem. We apologise for the inconvenience. Please continue to check here for updates, or call 1800 454 500 for more information.

INTERRUPTION TO WATER SUPPLY: Anzac Avenue will experience water supply interruptions due to planned maintenance works on Thursday 13 June between 7am and 2.30pm. Water will remain on but customers are likely to experience dirty or coloured water.

Please fill bottles or jugs for drinking and cooking prior to the works commencing and avoid washing clothes during this time. Water can be used to all other uses. At the conclusion on the works, please flush your taps for 15 minutes to clear the dirty water. If water remains dirty after flushing your taps please advise our call centre on 1800 454 500. We apologise for the inconvenience.