Planned works and coronavirus (COVID-19)
Our staff are working to continue to provide essential water and wastewater services and our critical maintenance and repair programs are still underway. This ensures our services can continue to run smoothly and reduces the chances or bursts or leaks.
We’re taking a number of precautions – including social distancing and additional safety measures – to ensure the safety of our staff, their families and our customers while we work.
Generally works will be carried out on the street, not on your property but if you have any concerns, please contact us on 1800 454 500 at any time. We ask that you don’t approach our staff or contractors while they’re working, as they’re following social distancing guidelines to help keep everyone safe.
We try to keep any interruption to the water supply as short as possible, however we encourage you to make sure you have enough water stored to wash your hands frequently and for 20 seconds, or ensure you have sanitiser available.
Read more on our dedicated coronavirus (COVID-19) information page here.