Planned works and coronavirus (COVID-19)

Our staff are working to continue to provide essential water and wastewater services and our critical maintenance and repair programs are still underway. This ensures our services can continue to run smoothly and reduces the chances or bursts or leaks.

We’re taking a number of precautions – including social distancing and additional safety measures – to ensure the safety of our staff, their families and our customers while we work.

Generally works will be carried out on the street, not on your property but if you have any concerns, please contact us on 1800 454 500 at any time. We ask that you don’t approach our staff or contractors while they’re working, as they’re following social distancing guidelines to help keep everyone safe.

We try to keep any interruption to the water supply as short as possible, however we encourage you to make sure you have enough water stored to wash your hands frequently and for 20 seconds, or ensure you have sanitiser available.

Read more on our dedicated coronavirus (COVID-19) information page here.

Current service interruptions

Date Location Interruption Estimated Timeframe
4 March Shepparton

UPDATE 10:40am - Water supply has been restored. You may experience short term pressure fluctuations. If water is dirty, flush taps for 15min. We appreciate your patience & apologise for any inconvenience.


UPDATE: 5 MARCH Water supply interruptions will occur TODAY for critical maintenance works to continue to provide essential services from  9:30am for approximately two hours.


WATER MAIN BURST: SWALLOW ST, SHEPPARTON - customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.


When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.


2 hours
3 March Avenel

Update 1.00pm - Water supply has been restored. You may experience short term pressure fluctuations. If water is dirty, flush taps for 15min. We appreciate your patience & apologise for any inconvenience.


Update 11.40am - Water has been turned off to a number of streets in Avenel to complete the emergency repairs. We apologise for the inconvenience - case#65732.


WATER MAIN BURST: LIVINGSTONE STREET AVENEL - customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.


When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.


Complete
2 March Heathcote Junction

INTERRUPTION TO WATER SUPPLY: BADEN & KOORALINGA DRIVE WANDONG will experience water supply interruptions due to planned maintenance works on TUESDAY 2 MARCH between 9:00am and 11:00am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

9.00am - 11.00am
2 March Shepparton

INTERRUPTION TO WATER SUPPLY: VAUGHAN ST, SHEPPARTON will experience water supply interruptions due to planned maintenance works on TUESDAY 2 MARCH between 9:00am and 11:00am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


9:00am - 11:00am
24 February Euroa

WATER MAIN BURST: SCOBIE STREET EUROA - customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.


When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.

12.30pm - 4.00pm
24 February Seymour

INTERRUPTION TO WATER SUPPLY: KITCHENER CRESCENT, MORRISH COURT & SMITH STREET SEYMOUR will experience water supply interruptions due to planned maintenance works on WEDNESDAY 24 FEBRUARY between 10:00am and 12:00pm. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

10.00am - 12.00pm
24 February Strathbogie

INTERRUPTION TO WATER SUPPLY: ARMSTRONG AVENUE STRATHBOGIE will experience water supply interruptions due to planned maintenance works on WEDNESDAY 24 FEBRUARY between 9:00am and 10:45am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

9.00am - 10.45am
23 February Mansfield

INTERRUPTION TO WATER SUPPLY: LOGAN ST, MANSFIELD will experience water supply interruptions due to planned maintenance works on TUESDAY 23 FEBRUARY between 9:00am and 11:30am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


2.5 Hours
19 February Shepparton

INTERRUPTION TO WATER SUPPLY: MADEIRA ST & MOSCATO CRT, SHEPPARTON will experience water supply interruptions due to planned maintenance works on FRIDAY 19 FEBRUARY between 9:00am and 10:30am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


9:00am - 10:30am
17 February Violet Town

WATER MAIN BURST: LILY STREET VIOLET TOWN - customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.


When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.


10.00am - 12.00pm
17 February Shepparton

INTERRUPTION TO WATER SUPPLY: VAUGHAN ST & ARCHER ST, SHEPPARTON will experience water supply interruptions due to planned maintenance works on WEDNESDAY 17 FEBRUARY between 10:30pm and 1:30am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


10:30pm - 1:30am
16 February Violet Town

UPDATE 11.20am - Repairs to the water main in BAIRD STREET have been completed. Thank you for your understanding.


WATER MAIN BURST: BAIRD & HURT STREET VIOLET TOWN - customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.


When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.


Complete
15 February Seymour

WATER MAIN BURST: WALLIS STREET & INDUSTRIAL COURT SEYMOUR - customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.


When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.

Complete
14 February Shepparton INTERRUPTION TO WATER SUPPLY: WELSFORD ST, SHEPPARTON (mainly between High and Vaughan Sts) will experience water supply interruptions due to critical maintenance works to continue providing essential services on SUNDAY 14 FEBRUARY between 9am and 11am.


Customers impacted by these works have been notified, with the shutdown being carried out on a Sunday to minimise impact to businesses. 


To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.


When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


9am - 11am
12 February Tatura

INTERRUPTION TO WATER SUPPLY: TOBY CRES, TATURA will experience water supply interruptions due to planned maintenance works on FRIDAY 12 FEBRUARY between 9am and 11am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


Complete
11 February Whiteheads Creek

WATER MAIN BURST: GOULBURN VALLEY HIGHWAY WHITEHEADS CREEK & SEYMOUR customers may experience water loss and/or pressure fluctuations due to a water main burst. Staff are currently on site repairing the main. We apologise the inconvenience. Please continue to check here for updates.


When water supply is restored, please run a tap at the rear of your property for 15 minutes or till the water runs clear. For further advice or information contact 1800 454 500.


Complete
11 February Alexandra

INTERRUPTION TO WATER SUPPLY: Halls Flat Road, Coller Court, Redgate Place , ALEXANDRA will experience water supply interruptions due to planned maintenance works on THURSDAY 11 FEBRUARY between 9AM and 11AM. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


Complete
11 February Alexandra

INTERRUPTION TO WATER SUPPLY: Pendlebury Street and Toronga Rise, ALEXANDRA will experience water supply interruptions due to planned maintenance works on THURSDAY 11 FEBRUARY between 11.30AM and 1.30PM. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.


Complete
9 February Wandong

INTERRUPTION TO WATER SUPPLY: KNOX COURT WANDONG will experience water supply interruptions due to planned maintenance works on TUESDAY 9 FEBRUARY between 1pm and 3pm. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

Complete
9 February Nagambie

INTERRUPTION TO WATER SUPPLY: RIVER STREET, ROBINSON STREET, CHURCH STREET & LOBBS LANE NAGAMBIE will experience water supply interruptions due to planned maintenance works on TUESDAY 9 FEBRUARY between 9am and 11am. Customers impacted by these works have been notified.

 

To minimise the inconvenience please: store water in containers for drinking and cooking, fill your sink/bath with water for washing and flushing the toilet, turn off appliances that use water.

 

When water supply is restored, please run a tap at the rear of your property till the water runs clear. For further advice or information contact 1800 454 500.

Complete
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