INFORMATION FOR RESIDENTS IMPACTED BY FLASH FLOODING
KYABRAM RESIDENTS
We are seeing significant rainfall in Kyabram. This is causing issues for our sewer system as stormawater overflows into the sewer. The below information is provided to assist in understanding the difference between wastewater and sewer systems, and who to contact in regard to issues with these systems.
Why heavy rain causes problems
During intense rainfall, the sewer system can become overwhelmed if stormwater enters it through illegal connections (like roof downpipes) or cracked pipes.
When the sewer network exceeds its capacity, it can cause sewer surcharges, where wastewater backs up and overflows into streets or even into homes through lower-lying drains and toilets.
Difference between Stormwater and Sewer (Wastewater system)
Goulburn Valley Water is responsible for your sewer system is a closed network of pipes designed to carry "used" water from inside your home - including toilets, showers, sinks, and washing machines - to a treatment plant.
The stormwater system is managed by your local council, designed to manage large volumes of rain runoff from your roof, driveway, and yard to prevent local flooding. This water flows through gutters and downpipes into a separate network that leads directly to local creeks, rivers, and the ocean.
Protecting your property during heavy rainfall
To reduce the risk of sewage backups and ensure your drainage works correctly during a storm, follow these steps:
Check Your Downpipes - Ensure your roof downpipes and rainwater tank overflows are connected to the stormwater system.
Maintain Your Overflow Relief Gully (ORG): This is a grated drain outside your house (usually near the bathroom or laundry) designed to pop off and release sewage outside if a blockage occurs.
Report Overflows: If you see a manhole or drain overflowing with sewage in a public area, or have an overflow in your home, please report it to Goulburn Valley Water on 1800 454 500.
How to help right now
-Limit water use: Give the sewer system a break - hold off on using the washing machine.
-Check your ORG: Ensure the grated drain outside your house is clear so it can act as a "safety valve" if the system overloads. As a home owner you are responsible for this piece of infrastructure.
-Never enter floodwater: It can be contaminated with sewage or hidden debris.