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Goulburn Valley Water

Emergencies and Natural Disasters

Goulburn Valley Water / Service interruptions / Emergencies and Natural Disasters
Emergencies and natural disasters can occur at any time so it is important to be prepared for their impacts and the likelihood that water supply and sewerage services may be compromised.

January extreme weather and fires

Last updated: 17 June 2026

Goulburn Valley Water continues to support communities impacted by the January fires across our region.

Below is the latest information about temporary drinking water fill points and Victorian Government support programs available to impacted households and landowners.

Temporary free drinking water access

Town and tank fill points (for small users)

Temporary drinking water fill points remain available for small users (less than 1,000 litres). Customers must bring their own containers.

Tank fill points

TOWN

LOCATION

STATUS
Molesworth Molesworth CFA Shed, Hood Street CLOSED
Highlands Highlands Hall, Ghin Ghin Rd AVAILABLE 
Ruffy 3 Nolans Road (Hay Depot) AVAILABLE 
Yark Town Hall AVAILABLE 
Fawcett Town Hall AVAILABLE

Permanent standpipes (for carters and larger users)

All permanent standpipes have now returned to regular operations.

We’re here to help

If you have been directly impacted by fire and require assistance accessing drinking water, please contact us on 1800 454 500.
You do not need to be a Goulburn Valley Water customer to receive support.

We remain committed to supporting our communities through recovery.

Additional emergency relief support information can be found at: emergency.vic.gov.au/relief

 

Helpful contacts

For state wide emergency information and other important contacts during emergencies and natural disasters contact, listen to or visit:

Emergency  000  https://www.triplezero.gov.au/Pages/default.aspx
Bushfire Information Line  1800 240 667  www.cfa.vic.gov.au 
State Emergency Service (SES)  132 500  www.emergency.vic.gov.au 
VicRoads road closure information  131 170  https://traffic.vicroads.vic.gov.au/
Wildlife rescue 1300 094 535  https://www.wildlifevictoria.org.au/wildlife-information/report-a-wildlife-emergency
ABC Radio 774 AM    https://www.abc.net.au/radio/melbourne/live/
ABC Goulburn Murray 97.7 FM    https://www.abc.net.au/radio/goulburnmurray/

  • Your water supply in a fire

    Our staff do their best to prepare for any emergencies, but we cannot guarantee uninterrupted supply of town water or to maintain normal pressure during a major fire.

  • Floods

    Floods can cause damage and disruptions to our water and wastewater services that may affect households, businesses and communities.

  • Heatwave

    Information about heatwaves and your water supply.

Goulburn Valley Water acknowledges the Traditional Owners of the land on which we operate, recognising their continuing connection to land, water and community. We pay respects to their Elders past, present and emerging.

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