We thank our Longwood, Longwood East, Euroa and Violet Town customers for responding to our call to reduce water use. Our drinking water storages are still recovering, so we’re asking everyone to keep conserving water as the extreme heatwave continues.
You can still water your gardens, but please do so mindfully.
We’ll provide further updates as needed. For more information on water use during a heatwave, visit Heatwave | Goulburn Valley Water
We thank our Longwood, Longwood East, Euroa and Violet Town customers for responding to our call to decrease water use. Due to customer response our water use has been lower today, meaning our water systems are beginning to recover. We thank customers for their efforts so far and ask everyone to continue conserving water as the extreme heatwave continues.
We remind you that you are able to water your gardens, but we please ask you to be mindful of your water use.
We will provide another update tomorrow. For more information about water use during a heatwave please go to Heatwave | Goulburn Valley Water
We want to recognise the efforts of customers in Longwood, Longwood East, Euroa and Violet Town to conserve water. We have noticed a significant decrease in the amount of water used and appreciate the efforts of customers to help our drinking water storage levels recover.
Our water supply continues to be under increased demand due to extreme heat and to help us manage our treated drinking water supplies we are asking customers to continue to conserve water where they can.
Customers can water their gardens, but we ask everyone to think before turning the tap on.
Goulburn Valley Water’s temporary drinking water fill points remain available to support communities affected by recent fires.
These locations provide free access to clean, safe drinking water.
Customers must bring their own containers. The following fill points are for small users only (less than 1,000 litres).
Temporary drinking water town fill points
• Euroa – Friendlies Oval
• Alexandra – Rotary Park, Vickery Street
• Yea – Recreation Reserve
• Bonnie Doon – Recreation Reserve
Temporary drinking water tank fill points
• Molesworth – Molesworth CFA Shed, Hood Street (available 24/7)
• Ruffy – 3 Nolans Road (at the Hay Depot, available 8am until 6pm)
• Yarck – Town Hall (available 24/7)
Permanent standpipe locations
For water carters and large tankers. Water is available free of charge during this time.
• Alexandra – 12 Peterkin Place
• Bonnie Doon – 1538 Maroondah Highway (GVW Water Treatment Plant entrance)
• Euroa – Corner North Balmattum Road and Dudley Road
• Yea – Corner Melbourne Road and North Street
• Seymour – Corner Delatite Road and Melbourne Crescent
For more information or support, contact Goulburn Valley Water on 1800 454 500.
20 January, 2026 11:15am
WATER SUPPLY UPDATE FOR LONGWOOD AND LONGWOOD EAST
We are continuing to provide Longwood’s drinking water supply with water tankers while our treatment plant remains offline due to fire damage.
Your tap water remains safe to drink, and our teams are working steadily to keep water flowing while repairs progress.
While relief water filling at the Longwood Recreation Reserve has now finished, you will continue to see water tankers moving through town to deliver drinking water directly into the supply system. Please keep an eye out for these large vehicles on local roads and take extra care when driving or walking nearby.
Whilst the water treatment plant is offline during this recovery period, we encourage households to be thoughtful with water use, particularly at night, to help support stable supply.
We know the community is going through an incredibly difficult time. We appreciate your ongoing support. Please call our customer support centre on 1800 454 500 if you need assistance or more information.
We’ll keep you updated as work continues.
18 January, 2026 12:00pm
ESSENTIAL WATER REPLACEMENT PROGRAM
Vic Emergency has a webpage dedicated to financial and practical support for people impacted by the recent fires - including the Essential Water Replacement Program.
In order to access this program impacted residents and landowners need to go here - Financial & practical support - January 2026 fires | Emergency Victoria
If essential water has been taken from your land to fight fires, you can request for it to be replaced. The Essential Water Replacement Policy makes sure that water needed for homes, livestock, or crops is replaced.
To replace your water, please download and complete the Essential Water Replacement Form.
You must request water replacement within 3 months of it being taken from your property. If essential water supplies run out, we will replace the water within 48 hours of your request, as long as it's safe.
Thursday 15 January 2:10pm
LIFTING OF BOIL WATER ADVISORY LONGWOOD & LONGWOOD EAST
Goulburn Valley Water, in consultation with the Department of Health, has lifted the Boil Water Advisory for Longwood and Longwood East.
Your water supply is safe for all drinking, washing and food preparation purposes.
The fire that passed through Longwood and Longwood East damaged the Longwood Water Treatment Plant, which impacted water supply to customers.
We were able to restore water supply by tankering drinking water to existing storage tanks, but we could not guarantee that the water was safe to drink due to other fire impacts on the supply network.
We have repaired leaks and replaced meters along the network and have been monitoring the supply system to maintain the tankered water supply.
We received water quality test results today that confirmed the water is now fit for human consumption.
Staff have worked tirelessly to return a safe supply of drinking water to customers in both Longwood and Longwood East.
We will continue to provide water at the Longwood Recreation Reserve through the water tanker from 8am to 4pm and a supply of bottled water, until the Longwood Water Treatment Plant is back online.
Customers and community members in and around Longwood and Longwood East are welcome to bring water containers and IBCs to the site.
You are welcome to provide feedback on this Boil Water Advisory. Please call 1800 454 500 or email mail@gvwater.vic.gov.au
Wednesday 14 January 12:35pm
IMPORTANT UPDATE FOR ALEXANDRA RESIDENTS
WATER IS SAFE TO DRINK: Alexandra customers can safely drink water from their taps. We are aware some customers in Alexandra and surrounds are concerned about water quality.
Treated water in the pipelines and our water storages meets all health-based requirements under the Australian Drinking Water Guidelines..
If you do experience a change in colour or taste to your water please run a tap at the back of your property for a few minutes or until it clears, or even run a sprinkler to water the garden.
If it doesn’t clear, please call us on 1800 454 500.
To keep up to date on the latest regarding water supply, re-visit this page.
Thank you for your patience and understanding. We’re here to help!