Christmas / New Year office hours

Our Fryers Street office will close 3:00pm on Wednesday 24 December and re-open at 8:30am on Monday 5 January 2015. Service Faults and Difficulties can be report anytime of free call 1800 454 500.

Update your contact details for a chance to win $50 off your water bill!

Do we have your mobile phone number? It is important that GVW have your correct contact details, especially in the event of an emergency supply interruption or to contact you about your account with us. GVW have commenced SMS notifications for planned and emergency works which are likely to impact water supplies. To ensure you receive the most up to date information please update your details here or call 1300 360 007. Customers who update their details between November and February will go into the draw to win $50 off their water bill. Customers without mobile phones will continue to receive notifications through traditional methods.

Pay your water bill securely online

Customers of Goulburn Valley Water are some of the first in the country to have the option to receive their bills electronically with Australia Post. To register for a free Digital Mailbox visit this link.
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