We have over 1,000 trade waste customers throughout our region. Combined, these businesses generate millions of litres of trade waste daily. We work in partnership with these commercial and industrial businesses to manage the disposal of waste generated by their business activities.
Our reticulated sewer systems and wastewater management facilities are primarily designed to accept and treat typical domestic wastewater to a standard set by the Environment Protection Authority (EPA). They are less well equipped to adequately treat trade waste from industrial and commercial operations as these discharges often have high concentrations of contaminants that can be harmful to the sewer system.
Trade waste customers have rights and obligations, and our trade waste program ensures that trade waste customers are charged according to the costs incurred in the collection, treatment and discharge of their waste.
Further details can be found in our Trade Waste Policy and Information Sheet, or contact our Business Customer Solutions team at firstname.lastname@example.org.