Treatment of raw water is necessary to remove colour, fine particulates, harmful chemicals, organic compounds and most importantly, harmful micro-organisms (pathogens) that may be present from animals or human activities.

Raw water is processed through a water treatment plant to produce water that is safe to drink, aesthetically pleasing and suitable for domestic purposes. Water treatment may involve several processes, including pre-treatment, coagulation, flocculation, clarification, filtration, disinfection and in some cases fluoridation. We use a combination of different processes to treat water so that it is safe and reliable for our customers.

For more information download our What's behind the Tap - Water Treatment Brochure