Emergencies and Natural Disasters | Goulburn Valley Water

Emergencies and natural disasters can occur at any time so it is important to be prepared for their impacts and the likelihood that water supply and sewerage services may be compromised.

Woods Point water supply update

Last updated: 11:00am, 21 February 2026
Goulburn Valley Water's non-potable (non-drinking) water supply to Woods Point has been impacted by power outages and customers are being asked to conserve water and use their non-potable supply for emergencies only.

A GV Water crew is en-route to Woods Point to provide assistance. We recommend customers follow the advice provided by Vic Emergency.

All customers registered for our SMS service have been made aware of the water supply issue and more updatesd will be provided as they become available.

More information about water supply during fires can be found here - Your water supply in a fire | Goulburn Valley Water.

January extreme weather and fires

Last updated: 18 February 2026

Goulburn Valley Water continues to support communities impacted by the January fires across our region.

Below is the latest information about temporary drinking water fill points, free standpipe access, and Victorian Government support programs available to impacted households and landowners.

Temporary free drinking water access

Town and tank fill points (for small users)

Temporary drinking water fill points remain available for small users (less than 1,000 litres). Customers must bring their own containers.
Locations are listed below, or you can view them on this online interactive map.

Town fill points

TOWN	LOCATION	STATUS
Euroa	Friendlies Oval, 9 Gobur St	AVAILABLE
Yea	Recreation Reserve, 18 Snodgrass St	AVAILABLE
Bonnie Doon	Recreation Reserve, 2 Davon St	AVAILABLE
Alexandra	Rotary Park, oppposite 49 Vickery St	CLOSED as of 16/02 Please use Alexandra standpipe (located at 12 Peterkin Place)

Tank fill points

TOWN	LOCATION	STATUS
Molesworth	Molesworth CFA Shed, Hood Street	AVAILABLE 24/7
Ruffy	3 Nolans Road (Hay Depot)	AVAILABLE 8am–6pm
Yark	Town Hall	AVAILABLE 24/7

Permanent standpipes (for carters and larger users)

Water remains available free of charge during this recovery period at the following permanent standpipe locations listed below or visible on this online interactive map.

TOWN	LOCATION
Alexandra	12 Peterkin Place
Bonnie Doon	1538 Maroondah Highway (GVW Water Treatment Plant entrance)
Euroa	Corner North Balmattum Road and Dudley Road
Yea	Corner Melbourne Road and North Street

These locations are suitable for water carters and large tankers.

View locations on interactive map

Water relief and replacement

Relief Drinking Water

Emergency relief drinking water is available to help households affected by the January 2026 Victorian bushfires.

Relief drinking water is a one‑off delivery of up to 20,000 litres of clean domestic water.

It’s available if:

your household relies on tank water,
your tank has been contaminated by fire, ash, debris or fire‑fighting activities,
and your property is within an impacted area.

Households must complete and submit the DEECA form to access this support. Find information about eligibility, maps of impacted areas, and how to apply at Emergency relief drinking water 2026.

Essential water replacement

If essential water is taken from your land to fight fires, you can request for it to be replaced.

The Essential Water Replacement Policy makes sure that water needed for homes, livestock, or crops is replaced.

To replace your water, please download and complete the Essential Water Replacement Form.

Essential water replacement form (PDF, 85.4 KB)
Essential water replacement form (accessible) (DOCX, 148.7 KB)
Email the completed form to emergency.recovery@deeca.vic.gov.au.

You must request water replacement within 3 months of it being taken from your property. If essential water supplies run out, water will be replaced within 48 hours of your request, as long as it's safe.

For more information, visit Public land recovery on the FFMVic website.

Recovery water tank cleaning rebates

Rebates to households that are not connected to mains water supply to help ensure access to safe drinking water.

Eligible households will receive a rebate for cleaning and filling water tanks that are impacted by the bushfires.

More information is available on the Department of Energy, Environment and Climate Action website.

Tank water safety

Your tank water may not be safe to drink after a fire. It could be contaminated from debris, ash, dead animals, aerial fire retardants, and water-bombing.

If the water tastes, looks or smells unusual, do not:

drink
use for food preparation
use for brushing teeth
give to animals (pets or livestock).

Use bottled water for drinking.

If you disconnected your downpipes before the fire, hose off your roof or wait for heavy rain before you reconnect them.

Read more about bushfires and private drinking water on the Better Heath Channel.

Helpful contacts

For state wide emergency information and other important contacts during emergencies and natural disasters contact, listen to or visit:

Emergency	000	https://www.triplezero.gov.au/Pages/default.aspx
Bushfire Information Line	1800 240 667	www.cfa.vic.gov.au
State Emergency Service (SES)	132 500	www.emergency.vic.gov.au
VicRoads road closure information	131 170	https://traffic.vicroads.vic.gov.au/
Wildlife rescue	1300 094 535	https://www.wildlifevictoria.org.au/wildlife-information/report-a-wildlife-emergency
ABC Radio 774 AM		https://www.abc.net.au/radio/melbourne/live/
ABC Goulburn Murray 97.7 FM		https://www.abc.net.au/radio/goulburnmurray/