Standpipes

We have a number of standpipes that can be accessed by application by commercial water carters with tanker capacities exceeding 6,000 litres.

Access to these standpipes requires Goulburn Valley Water's approval. Approval can be obtained by completing the online form, or contacting our Technical Customer Service team.

The Department of Health and Human Services has released an updated guidance note on water carting, a copy of the guidelines can be downloaded from Health Victoria's Food Safety website. These guidelines outline changes to the Standpipe Access Process and took effect on 1 January 2019. Please ensure you are familiar with the new guidelines proir to completing the application form.

Standpipe upgrade project

We currently have 28, predominantly overhead, standpipes; 24 of which will be progressively upgraded.

Most existing standpipes are overhead fill. Users of these standpipes must register with GVW and by doing so will be issued with a designated Standpipe key. These keys unlock a lock that provides access to the on/off valve on the standpipe. At these standpipes, water meter readings are recorded in a book which is collected at the end of each month by GVW staff and returned to head office where the Finance Team calculate and issues invoices based on these recordings. It is up to users to fill in these books accurately.

We have experienced a number of issues with these standpipes as the current system relies on an honesty system and GVW checking hard copy books at regular intervals. This system is time consuming and inefficient and has led to theft of water, both intentionally and unintentionally. The new system will free up resources in the field and in the office, which well be better used on other tasks and improve safety for water carters, farmers, CFA and members of the public by moving fill points to a waist level fill.

The new system will deliver a standard design whereby water is delivered at waist height and payments are made via an account card (GVW issue) or credit/debit card payment; there is no cash payment option. The units are solar powered, allowing the systems to work at times of mains power outages and have a standardised 80mm male camlock fitting with a 25mm connection available for small users. These options increase the number of customers able to access standpipes and provide water supply for infrequent or one off purchases. A major benefit of the new system is that all usage is captured and transaction details transferred electronically, negating the need for GVW staff to collect books and distribute invoices.

The new standpipes will be installed by Abberfield Industries Pty Ltd. The total cost for the project is $748,000.

Goulburn Valley Water Standpipes 

# - Non-potable water