Standpipes

We have a number of standpipes that can be accessed by application by commercial water carriers, contractors or property owners who are not connected to the town water supply.

Cost to access bulk, treated water from the standpipes is a set price - for 2023-24, this is $3.02 per kilolitre.

Apply for access to GVW's standpipes

Access to these standpipes requires Goulburn Valley Water's approval. Approval can be obtained by completing the online form, or by contacting our Accounting Services team or phoning (03) 5832 4885. Once we've approved your access, you'll recieve an access key/card via post.

The Department of Health and Human Services released an updated guidance note on water carting, a copy of the guidelines can be downloaded from Health Victoria's Food Safety website. These guidelines outline changes to the Standpipe Access Process and took effect on 1 January 2019. Please ensure you are familiar with the new guidelines prior to completing the application form.

Standpipe service updates

GVW is now using text messages to notify large standpipe users of upgrades, faults or issues with standpipes. Please register any key mobile phone numbers with us to receive updates and service notifications – email them to our Accounting Services team, and include your name/business name, mobile phone number and standpipe locations you use.

Standpipe locations

You can find all the details and access specifications for each of our standpipes below.

If you need assistance or experience any issues with a standpipe, please call our 24/7 customer service team on 1800 454 500.

The upgrade project

We're currently working on a major project to upgrade our existing overhead fill standpipes to safer, easier to use waist-level fill standpipes. The new standpipes will be more accessible, with card payment options for small users, as well as new card access options for large users, with the whole system managed electronically - removing the manual checking and authorising, and paper recording processes.

The units are solar powered, allowing the systems to work at times of mains power outages and have a standardised 80mm male camlock fitting with a 25mm connection available for small users. These options mean more customers will be able to access the standpipes and provide water supply for infrequent or one-off purchases. A major benefit of the new system is that all usage is captured and transaction details transferred electronically, 

The new system will free up resources in the field and in the office, which well be better used on other tasks and improve safety for water carters, farmers, CFA and members of the public by moving fill points to a waist level fill.

Standpipes that have been upgraded are indicated in the table above as 'New standpipe' or in the downloadable list as 'low level fill'.

Recycled Water Standpipe

In 2021 Goulburn Valley Water launched its first recycled water standpipe in Euroa, providing access to treated recycled water. These are a huge support to towns who rely heavily on natural rainfall, helping to reduce the dependence on the potable (drinking) water supply, assisting to drought-proof and green the communities.

It was first piece of ‘purple’ infrastructure in GVW’s service region and a second one has recently been rolled out to Mansfield in 2022.

The standpipe will provide Class B recycled water, suitable for use during construction works, or for watering sports fields, golf courses and more. It improves the liveability of the region, while also implementing smart, sustainable innovations in water resource management.