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Goulburn Valley Water

FAULTS & EMERGENCIES: 1800 454 500

Accessibility Options

Accessibility is very important to us. If you have problems using this website or have feedback or questions please contact us.

Interpreter Service
If you require assistance in a language other than English, we provide a free interpreter service.

Contact the Translating and Interpreter Service (TIS) on 13 14 50 for assistance or for more information visit the Translating and Interpreting Service (TIS) National website.

National Relay Service
If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for 1300 363 200
  • Speak and Listen users phone 1300 555 727 then ask for 1300 363 200
  • Internet relay users connect to the NRS then ask for 1300 363 200.

Downloadable PDF documents
This website has a number of documents that cannot be provided in HTML format. To assist users to download and share web content, some documents are available in Portable Document Format (PDF).

You need a PDF viewer such as Adobe Acrobat Reader to read and access the information contained within PDF files. If you do not have a PDF reader you can download Adobe Acrobat Reader.

If you have difficulty accessing PDF documents on our website please contact us and we will provide it to you in a format that meets your needs.