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Goulburn Valley Water

FAULTS & EMERGENCIES: 1800 454 500

Price Submission

We’re planning for our 2018-2023 Price Submission.

Every five years we are required to submit a plan to the Essential Services Commission (ESC) that outlines our prices, service levels and infrastructure investments. We've been out and about hosting water cafes, meetings and other engagement activities in over 50 towns to obtain feedback regarding our water and wastewater services.

A Mini Public customer feedback event was held recently to retest the findings from this regional feedback tour. A copy of the summary report from the day, which involved 38 randomly selected customers debating topics put to them by GVW, can be found here.

Further details about our engagement activities can be found here.

To help shape the future of water and wastewater services in the region you can also follow us on Facebook or Twitter to keep up to date with our Price Submission engagement activities.