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Goulburn Valley Water

FAULTS & EMERGENCIES: 1800 454 500

Trade Waste Customers

You are a trade waste customer if you operate, or intend to operate, a business that can be classified as one of the following:

  • Restaurant, take away/fast food, cafe
  • Butcher
  • Bakery
  • Swimming pool
  • Carwash
  • Laundry
  • Food processing industry
  • Manufacturing

Trade waste may consist of, but is not limited to, wastewater that is mixed with:

  • Grease, fats and oils
  • Food scraps and other organic materials
  • Motor oil
  • Cleaning chemicals (eg. Caustic acid)
  • Excess nutrients
  • Other inorganic compounds

Trade waste customers are separated into commercial and industrial categories determined by a classification system. Trade waste classifications determine the specific fees and regulations each customer must abide by.

Commercial Trade Waste Customers

A commercial trade waste customer provides small manufacturing, services and sales of consumables, growth and employment to the region. Commercial customers include, but are not limited to, car washes, laundries, hospitals, restaurants, butchers, bakers, fast food chain stores, hotels and takeaways.

We work with commercial businesses to help them become more sustainable through water efficiency and trade waste reduction.

Pre-treatment apparatus such as grease interceptor traps (GIT) are required to be installed by commercial customers to help minimise the risk to the environment and offset the cost of conveyance of wastewater and maintenance of the infrastructure. More information can be found in our Greasy Waste Information Sheet.

Industrial Trade Waste Customers

An industrial trade waste customer provides large scale manufacturing, production of consumables, value adding to locally grown and raised products, growth and employment to the region.

Please see our Industrial Trade Waste Information Sheet for further information, or contact our Business Customer Solutions team.

Information Sheet - What can I tip down the sewer?

Information Sheet - Dry cleaning instead of wet.

Checklist - Water conservation.