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Goulburn Valley Water

FAULTS & EMERGENCIES: 1800 454 500

Tatura Boil Water Notice

31 May 2017

Goulburn Valley Water (GVW) in consultation with the Department of Health & Human Services has issued a warning for residents in Tatura to boil their water before using it for drinking and food preparation.

Sampling of the town water supply has identified the presence of Ecoli and GVW is not able to guarantee that the water supplied to Tatura residents is fit for human consumption. GVW has issued a Boil Water Notice to customers as a precautionary measure and is continuing testing to establish the quality of water in the reticulation system.

GVW General Manager Technical Services, Steven McKenzie, said sampling has identified bacteria in the reticulation system. “Confirmation testing is underway and results will be available within 24hours.”

“The chlorine disinfection system has not been affected and chlorine levels have been maintained at all times.”

Inspections of the treatment plant, tanks and the reticulation system have not yet identified the source of the contamination. Further investigations are continuing.

Major food industry customers have been advised and they are implementing their internal quality assurance systems to ensure there is no impact on their processes. Other critical customers such as schools, nursing homes, medical centres and businesses have also been contacted directly.

Residential customers are advised to boil their water prior to using it for drinking, food preparation or ice making. The water is still suitable for clothes washing, flushing toilets and bathing purposes.

Bottled water is being supplied to critical users and is available on request by contacting GVW’s 24 hour Customer Service Centre on 1800 454 500.

Further updates will be available on GVW's website www.gvwater.vic.gov.au/service-interruptions/