Search this website:
 

 

Job Title: Team Leader - Technical Customer Services
Type: Permanent
Location: Shepparton
Details:
  • New and exciting role

  • Lead a team providing exceptional customer services

  • Salary Range $50,000 - $55,000 and 12 RDO’s p.a.

Goulburn Valley Water currently have an excellent career opportunity for an experienced Customer Service professional to step up with our fun, diversed and stable business.  The Team leader - Technical Customer Services is responsible for ensuring that GVW's technical customers receive appropriate information and advice in accordance with legislative requirements and approved GVW processes in a timely and accurate manner.  Additionally, the role will assist Technical Customer Services in developing and leading the team's sustainable excellence program, continuous improvement and provide quality decision making.

You will have extensive experience in providing high level customer service, and the ability to interpret, develop or respond to policies and standards.

Key skills required to succeed in the role are a demonstrated ability to lead a small team, an exceptional understanding to Microsoft Office Packages, strong communication skills (both written and oral) and a team player who enjoys fun at work.

To be considered for interview applicants must obtain a Position Description. To access a position description please email employment@gvwater.vic.gov.au, phone 5832 0486 or you may wish to Download a Position Description - PDF now.

Related Links:

Application Pack
About our Region

Applications MUST BE CLEARLY MARKED with the relevant Position Title and be forwarded to:-

Manager - Human Resources
Goulburn Valley Water
P.O. Box 185
Shepparton 3632

or

employment@gvwater.vic.gov.au

Goulburn Valley Water is an Equal Employment Opportunity Employer and provides a smoke free work environment.

 

 

 

Copyright 2009 Goulburn Valley Water
104-110 Fryers Street, Shepparton, Victoria, Australia
DX 63036, P.O. Box 185, Shepparton 3632, Australia
P: +61 3 5832 0400 F: +61 3 5831 1467 E: mail@gvwater.vic.gov.au